The RIBridges system, which supports state benefit programs like Medicaid and SNAP, recently experienced a cyberattack that disrupted some operations. Claims processing has not been impacted, but physicians and practices should remain aware of potential challenges with patient coverage verification while state agencies work to fully restore services and investigate the breach.
Key Actions for Physicians:
- Stay Updated: Monitor alerts from EOHHS and Medicaid for updates on eligibility and other issues.
- Assist Patients: Encourage affected patients to contact state agencies for clarification on their benefits.
- Secure Systems: Review your practice’s own cybersecurity protocols to safeguard sensitive information.
RIMS will continue to monitor the situation and provideupdates as they become available.
For official updates, visit: cyberalert.ri.gov